Privacy Policy
At Avira Cleaning Company, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our cleaning services.
By accessing or using Avira Cleaning Company’s website or services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our services or website.
1. Information We Collect
We collect various types of personal information to provide professional cleaning services and improve your experience with us. This information may include:
Personal Information:
When you request a quote, schedule a cleaning service, or contact us, we may collect your name, phone number, email address, home or business address, and other relevant contact details.
Service Information:
Details related to the cleaning services you request, such as property size, cleaning preferences, special instructions, access details, and scheduling information.
Payment Information:
When making a payment, we may collect billing information such as credit card details or other financial information through secure third-party payment processors.
Usage Data:
We may collect technical information about how you interact with our website, including IP address, browser type, device type, pages visited, and the date and time of your visit.
2. How We Use Your Information
We use the information we collect to:
- Provide residential and commercial cleaning services
- Schedule appointments and manage bookings
- Communicate with you about services, updates, or inquiries
- Process payments securely
- Improve our website functionality and customer experience
- Send service confirmations, reminders, or promotional offers (where permitted)
- Comply with legal and regulatory requirements
3. Disclosure of Your Information
Avira Cleaning Company does not sell or rent your personal information to third parties.
We may share your information with trusted service providers who assist us in operating our business, including:
- Payment processing providers
- Website hosting and IT service providers
- Email and communication platforms
- Contractors or staff involved in delivering cleaning services
All third parties we work with are required to maintain the confidentiality and security of your personal information.
We may also disclose personal information if required by law or in response to valid legal requests such as subpoenas, court orders, or government investigations.
4. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure systems, encrypted payment processing, and restricted access to sensitive data.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
5. Retention of Data
We retain your personal information only for as long as necessary to:
- Provide services to you
- Fulfill contractual obligations
- Comply with legal, tax, or regulatory requirements
When personal information is no longer required, it will be securely deleted or anonymized.
6. Your Rights
Depending on your location, you may have the right to:
- Access and request a copy of your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data (subject to legal obligations)
- Withdraw consent to marketing communications at any time
- Request restriction of certain processing activities
To exercise any of these rights, please contact us using the information below.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Improve website performance
- Analyze website traffic
- Enhance user experience
You can adjust your browser settings to refuse cookies. Please note that some website features may not function properly if cookies are disabled.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to the Avira Cleaning Company website. We are not responsible for the privacy practices or content of third-party sites and encourage you to review their privacy policies before providing personal information.
9. Updates to This Privacy Policy
Avira Cleaning Company reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Avira Cleaning Company
Email: talk@windsorcleaningcompany.ca
Phone: +1-226-759-7964